Geronimo Solutions LLC (“Geronimo” DBA “TravelPledge”) agrees to connect nonprofit partners with donated and partially donated vacations, golf rounds, lessons, cruises, and other fun experiences, along with promotional tools to convert these experiences into donations at fundraising events (auctions, raffles) and/or on a custom branded website. Geronimo will never solicit on behalf of nonprofit partners.
The nonprofit partner agrees to make best efforts to promote their fundraisers and accurately report all experience sales to Geronimo. Nonprofit partner agrees to pay a fraction of the gross donation generated whenever the nonprofit partner sells an experience procured through TravelPledge. This fraction will vary based on the experience provider donation settings and where the purchase took place (auction vs. online sale from a Geronimo-furnished custom branded website). In some cases, no payment will be due from nonprofit partner to Geronimo. The nonprofit partner may also purchase experiences for their raffle for a greatly discounted fixed dollar amount. Credit card payment processing fees are passed along to nonprofit partner. The table below shows how provider preferences affect donation generated.
| Experience Provider Donation Setting | |||
| Full Donation | "Super Generous" Mode | Half Donation | |
| Sold at Auction* | Nonprofit retains 80% of the winning bid. | Nonprofit retains 60% of the winning bid. | Nonprofit retains 40% of the winning bid. |
| Purchased for Raffle | Available for nonprofit purchase at 15% of retail value. | Available for nonprofit purchase at 30% of retail value. | Available for nonprofit purchase at 50% of retail value. |
| Sold on Custom Branded Website | Geronimo sends nonprofit funds for 70% of the purchase price. | Geronimo sends nonprofit funds for 52.5% of the purchase price. | Geronimo sends nonprofit funds for 35% of the purchase price. |
*The nonprofit also retains 100% of the winning bid portion above retail value. The minimum percentage that the nonprofit partner keeps is published next to each experience within the TravelPledge dashboard.
By accessing the website at https://www.travelpledge.com, and other sites owned and operated by Geronimo Solutions, LLC (henceforth referred to as “Geronimo”), you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall Geronimo or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Geronimo's website, even if Geronimo or a Geronimo authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
If you are dissatisfied with the site, you do not agree with any part of the terms, or have any other dispute or claim with or against us or another user of the site with respect to these terms or the site, then your sole and exclusive remedy against us is to discontinue using the site. In all events, our liability, and the liability of Geronimo, to you or any third party in any circumstance arising out of or in connection with the site is limited to the amount collected by us in connection with the specific rental in question.
The materials appearing on Geronimo's websites could include technical, typographical, or photographic errors. Geronimo does not warrant that any of the materials on its website are accurate, complete or current. Geronimo may make changes to the materials contained on its website at any time without notice. However Geronimo does not make any commitment to update the materials.
Geronimo has not reviewed all of the sites linked to its websites and is not responsible for the contents of any such linked site. The inclusion of any inbound or outbound link to or from Geronimo does not imply endorsement by Geronimo. Use of any such linked website is at the user's own risk.
Geronimo may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
The nonprofit event organizer agrees to make reasonable efforts to promote their selected TravelPledge experiences (golf, lessons, vacations, cruises, golf vacations, dinners etc) at their event. Promotion must accurately communicate to bidders any minimum bids, inclusions, restrictions, blackout dates, and other pertinent information provided by TravelPledge. Furthermore, no TravelPledge experience shall be sold for less than the minimum bid provided by TravelPledge. If TravelPledge determines that the certificate promotion requirements were not met, it reserves the right to void any certificates (with no refund due) not meeting requirements.Online Certificate Purchases by Don
Geronimo furnishes certificates that are sold at auctions, raffles and online. In all cases, certificate purchases are non-refundable. The certificate holder may redeem their certificate directly with the experience provider who posted the certificate to be made available on www.travelpledge.com, and affiliated websites.
While Geronimo will advocate for satisfactory outcomes for certificate holders, it is the responsibility of the experience provider who posted the certificate to fulfill the certificate as issued. Geronimo provides websites as a service, where experience providers can post experience certificates. A certificate purchased made on Geronimo's websites is an agreement between experience provider who posted the certificate and the certificate holder. Geronimo, DBA Geronimo.com (and TravelPledge.com) is not a party to any agreements purchased on its websites and is not liable for any damages or claims related hereto.
The experience provider who posted the certificate bears full responsibility for the accuracy of the information related to the description, amenities, location, availability and any other features, etc for any property listed on Geronimo's websites. Users are encouraged to contact owner/manager with any questions prior to booking.
Geronimo is not responsible for the condition of the experience provider's property or services listed on our Site or the compliance with laws, rules or regulations that may be applicable to any experience in any jurisdiction.
Geronimo provides tools that enable organizers of events to benefit nonprofits to gather fun experiences (such as vacations, golf, and more) and sell them at their auctions or use them at fundraising raffles.
At the end of the auction event, the event organizer indicates which certificates sold and which did not sell along with the winning bids received. Based on the winning bids and the percentage furnished on the website to the organizer at the time they reserved an experience for their auction that indicates how much the nonprofit keeps, an invoice is automatically generated (only for the items that sold) and the organization is responsible for invoice payment before any certificates for fun experiences are issued (typically by email) or can be redeemed by winning bidders. The invoice includes details of the certificates purchased and the amount due on each certificate. The amount due may also include any applicable taxes and fees. Payment may be made by check, credit card or PayPal. In any case, certificate purchases are non-refundable.
At some events, the event organizer may wish to have Geronimo collect the funds. In this case, any experiences purchased are still non-refundable, but Geronimo will collect on behalf of the charity. In that case, no invoice is generated.
Before the raffle event, the event planner may elect to purchase certificates valid for fun experiences (such as golf, vacations, lessons, etc) that can be raffled off to raise money for the cause. These items are pre-paid in advance and are non-refundable. Payment may be made by credit card or PayPal.
Note: TravelPledge reserves the right to void any certificates (with no refund) that it determines are not used for the specific purpose of raising money for a valid nonprofit organization.
We provide private-label websites for organizers of events to benefit nonprofits where supporters of the nonprofit can purchase certificates at a stated price. These items are pre-paid in advance and are non-refundable. Payment may be made by credit card or PayPal.
By utilizing TravelPledge's auction software, you - the nonprofit partner - agree to the following:
TravelPledge reserves the right to remove any uploaded content for any reason or for no reason, including content that TravelPledge believes violates the above terms. TravelPledge may also remove or suspend any user, bidder or other account without notice and liability for any reason.
The license to use the site granted to users in these Terms does not include any right of collection, aggregation, copying, scraping, duplication, display or derivative use of the Site nor any right of use of data mining, robots, spiders or similar data gathering and extraction tools without our prior written permission; provided, however, that a limited exception from the foregoing exclusion is provided to general purpose internet search engines and non-commercial public archives that use tools to gather information for the sole purpose of displaying links to the Site, provided they each do so from a stable IP address or range of IP addresses using an easily identifiable agent and comply with our robots.txt file.
Unauthorized uses of the Site also include, without limitation, those listed below. You agree not to do any of the following, unless otherwise previously authorized by us in writing:
User verification on the Internet is difficult and we cannot and do not confirm each user's purported identity.
You agree to (i) keep your password and online ID secure and strictly confidential, providing it only to authorized users of your account, (ii) instruct each person to whom you give your online ID and password that he or she is not to disclose it to any unauthorized person, (iii) notify us immediately and select a new online ID and password if you believe your password may have become known to an unauthorized person, and (iv) notify us immediately if you are contacted by anyone requesting your online ID and password. We discourage you from giving anyone access to your online ID and password. However, if you do give someone your online ID and online password, or if you fail to adequately safeguard such information, you are responsible for any and all transactions that the person performs while using your account.
Each user acknowledges and agrees that: (1) neither the site nor any of its affiliates will have any liability to any user for any unauthorized transaction made using any user's password that occurs before such user has notified us of possible unauthorized use of such password and we have had a reasonable opportunity to act on that notice; and (2) the unauthorized use of your online id and password could cause you to incur liability to both the site and other users. Further, we may, without notice to you, suspend or cancel your account at any time even without receiving notice from you if we suspect, in our sole discretion, that your password is being used in an unauthorized or fraudulent manner.
We have no duty to pre-screen content posted on the Site by any users (including, without limitation, reviews of or guest book entries for any particular experience provider, and descriptions of nonprofit organizations on private label websites), (collectively, "user-contributed content") and we are not responsible for user-contributed content. We do, however, reserve the right to decline to permit the posting on the Site. We may also remove user-contributed content at our discretion.
The experience provider who posted the certificate bears full responsibility for the accuracy of the information related to the description, amenities, location, availability and any other features, etc for any property listed on Geronimo's websites. Users are encouraged to contact owner/manager with any questions prior to booking.
We reserve the right to disclose any information as permitted by prevailing law to satisfy any law, regulation or government request if we determine, in our sole discretion, that we are required to respond to, or if it would be in our interests to, respond to such request.
These terms and conditions are governed by and construed in accordance with the laws of Georgia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Any cause of action you may have hereunder or with respect to your use of the site must be commenced by filing suit in fulton county, georgia within one (1) year after the incident upon which the claim or cause of action is based first occurred. Any dispute relating in any way to your visit to Geronimo Solutions LLC. or to products you purchase through Geronimo Solutions LLC. shall be submitted to confidential arbitration in Atlanta, Georgia, except that, to the extent you have in any manner violated or threatened to violate Geronimo Solutions LLC intellectual property rights, Geronimo Solutions LLC may seek injunctive or other appropriate relief in any state or federal court, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Your privacy is important to us. It is the policy of Geronimo, DBA Geronimo.com and TravelPledge.com, to respect your privacy regarding any information we may collect from you across our website, https://www.travelpledge.com, and other sites we own and operate.
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.
We may also collect data about the device you're using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
We may ask for personal information, such as your:
We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.
These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:
Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).
We don't keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.
We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
We may disclose personal information to:
The personal information we collect is stored and processed in the United States, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.
Choice and consent: By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under 16 years of age, you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian's permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information. You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.
Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time. You may also request that we transfer this personal information to another third party.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.
If you ever feel uncertain about whether this site is following the privacy policy we have described here, please notify us. We will make every reasonable effort to find and correct the problem promptly.
Our postal address is PO Box 8571 Cincinnati, OH 45208
We can be reached via e-mail at support@geronimo.com or by phone toll free at (877) 227-5699
This policy is effective as of March 18, 2020.
We use cookies to help improve your experience of https://www.travelpledge.com. This cookie policy is part of Geronimo's privacy policy, and covers the use of cookies between your device and our site. We also provide basic information on third-party services we may use, who may also use cookies as part of their service, though they are not covered by our policy.
If you don't wish to accept cookies from us, you should instruct your browser to refuse cookies from https://www.travelpledge.com, with the understanding that we may be unable to provide you with some of your desired content and services.
A cookie is a small piece of data that a website stores on your device when you visit, typically containing information about the website itself, a unique identifier that allows the site to recognize your web browser when you return, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.
Cookies are used to enable certain features (eg. logging in), to track site usage (eg. analytics), to store your user settings (eg. timezone, notification preferences), and to personalize your content (eg. advertising, language).
Cookies set by the website you are visiting are normally referred to as “first-party cookies”, and typically only track your activity on that particular site. Cookies set by other sites and companies (ie. third parties) are called “third-party cookies”, and can be used to track you on other websites that use the same third-party service.
Essential cookies are crucial to your experience of a website, enabling core features like user logins, account management, shopping carts and payment processing. We use essential cookies to enable certain functions on our website.
Performance cookies are used in the tracking of how you use a website during your visit, without collecting personal information about you. Typically, this information is anonymous and aggregated with information tracked across all site users, to help companies understand visitor usage patterns, identify and diagnose problems or errors their users may encounter, and make better strategic decisions in improving their audience's overall website experience. These cookies may be set by the website you're visiting (first-party) or by third-party services. We use performance cookies on our site.
Functionality cookies are used in collecting information about your device and any settings you may configure on the website you're visiting (like language and time zone settings). With this information, websites can provide you with customized, enhanced or optimized content and services. These cookies may be set by the website you're visiting (first-party) or by third-party service. We use functionality cookies for selected features on our site.
Targeting/advertising cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns and the quality of content presented to you. These cookies may be set by the website you're visiting (first-party) or by third-party services.
Targeting/advertising cookies set by third-parties may be used to track you on other websites that use the same third-party service. We use targeting/advertising cookies on our site.
We may employ third-party companies and individuals on our websites—for example, analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf. They may also set third-party cookies in order to deliver the services they are providing. Third-party cookies can be used to track you on other websites that use the same third-party service. As we have no control over third-party cookies, they are not covered by Geronimo's cookie policy.
We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours. We will never knowingly include third-party services that compromise or violate the privacy of our users.
If you do not wish to accept cookies from us, you can instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie.
If you browse websites from multiple devices, you may need to update your settings on each individual device.
Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content across the sites you visit.
